Privacy policy

This website

If you use the signup form, we collect the email address you provide, sent directly to [email protected]. We don't run it through a third-party mailing list tool. We don't run ads or ad pixels on this site. We do use Microsoft Clarity, a session-recording and analytics tool, to see how visitors move through the site and to fix confusing pages; it sets its own cookies and may capture anonymized clicks, scrolls, and page views. It doesn't receive anything you type into the signup form beyond the fact that you interacted with it, and it's not used for advertising or shared with the app's household data.

Account information

Creating an account stores your email address, display name, and, if you sign up with a password, a securely hashed password (we never store the password itself, and we can't look it up or read it back to you). If you sign in with Google or Apple instead, we store the provider's account identifier rather than a password, along with a profile photo URL if you have one and choose to share it. We also store a device push token if you enable notifications, so you can turn that off at any time from your device settings.

Household activity

Everything you add inside a household (expenses, splits, settlements, chores and their completion history, grocery items, and household notices) is visible to every active member of that household, by design. That's the point of a shared household app. It is not visible to members of any other household, and we don't use it for advertising or sell it to anyone.

Photos

Chore-completion photos you upload as proof are stored on our own server, not a third-party cloud storage provider, and are visible to your household, the same as the rest of household data. We don't scan, analyze, or use these photos for anything beyond displaying them back to your household.

Device and security information

When you sign up, log in, or reset a password, we keep a short internal log of that event (timestamp, IP address, device model, operating system, and app version). This exists only to secure accounts, investigate suspicious activity, and debug login issues. It is not used for advertising, and it is not shared with anyone outside the small set of infrastructure providers listed below.

What we don't do

We don't run ads, sell or rent your data to third parties, or use your household's data to train any model. The app itself has no AI features today. Push notifications are sent only for things relevant to your household (chore reminders, new expenses, household notices), never marketing.

Who else sees data

A small set of infrastructure providers process data on our behalf, strictly to run the service: our hosting provider (database and photo storage, on servers we operate), Resend (transactional email, verification and password-reset codes), Expo (push notification delivery), and Sentry (crash and error reporting, which does not include your household's expenses, chores, or photos). On this website only, Microsoft Clarity provides session-recording and analytics, as described above. If you sign in with Google or Apple, those providers confirm your identity to us; we don't share anything back to them beyond the sign-in request itself. None of these providers are permitted to use your data for their own purposes.

Account deletion and leaving a household

You can delete your account at any time from Settings in the app. Household data belongs to the household, not to any one member, so leaving a household, being removed from one, or deleting your account works the same way: your identity on shared records (who paid an expense, who completed a chore) is replaced with a generic "removed member" label instead of being deleted, so the rest of the household's history and balances stay accurate. The underlying record itself is never deleted from a household you were part of.

If you owe money in a household (your balance isn't settled to zero), you'll need to settle up before you can leave that household or delete your account. This applies separately to every household you're part of.

Data retention

We keep your account and household data for as long as your account and household exist, or as needed to provide the service, resolve disputes between household members, and meet legal obligations. Deleting your account removes your personal account record; anonymized entries you leave behind in a shared household's history are kept for the reasons described above.

Security

Passwords are hashed, not stored in plain text. Access to the app is protected by short-lived tokens, and the app stores your session on your device using its secure, encrypted storage. No method of storage or transmission is completely secure, so while we work to protect your information, we can't guarantee absolute security.

Children's privacy

Roomailo is built for adult housemates and is not directed to, or intended for use by, anyone under 18. We don't knowingly collect information from anyone under 18. If you believe a child has created an account or given us information, email [email protected] and we'll remove it.

Your rights and choices

You can review and update your account details from Settings in the app, delete your account as described above, and turn off push notifications from your device settings at any time. You can also email [email protected] to ask what we hold about you, correct it, or request deletion outside the app.

Changes

If this policy changes materially, we'll update the date at the top of this page and, where the change is significant, let you know inside the app.

Contact

Questions about this policy, or about your data: [email protected].